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Writing · October 21, 2026 · 2 min read

ChatGPT sent them to your site. Then they left.

More people now find a local business by asking ChatGPT or Gemini who to hire. Getting named is half of it. The other half is what happens when they tap through to your website.

This is for owners of local service businesses: the plumber, the dentist, the bookkeeper, the house cleaner. It covers what makes a visitor leave in the first few seconds, and how to check your own site today. If you would rather we look, the free report is at the end.

Someone who comes from a chatbot already has a question in mind. Say they asked for "an emergency plumber in Danville who works weekends," and the tool named you. They land on your homepage expecting to see emergency, Danville, weekends, and a number to call. If they see a slideshow, a welcome paragraph, and a contact form three scrolls down, they go back and tap the next name.

What loses them is usually small:

  • The phone number is only in the footer, or it is an image they cannot tap.
  • The page says "serving the greater Bay Area" and never names their town.
  • The job they asked about is buried in a dropdown menu.
  • The only next step is a long form, when they wanted to call.
  • Your hours are not on the page, so they cannot tell if you are open.

You can check this yourself. Open your site on your phone. Pretend you just asked ChatGPT for the exact job you do, in your town. Give it ten seconds. If you cannot see what you do, that you work there, and how to reach you without scrolling, that is where the visitor left.

Or send us your website. The free report arrives within 48 hours with up to three priority fixes. If you also want to know what ChatGPT and Gemini say about you, and who they name instead, a scoped audit covers that next.

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